Now, we hear from John Carter, "I keep finding applications that allow me to 'see' a client's computer screen and assist them with their problems. The latest one that I have tried out (and Jackie is right now using it to assist one of her clients) is CrossLoop. It is a program you have to download and install on your computer. Creating a login is optional. You can either share your screen with another user or view their screen. It is all free.
"CrossLoop is different from Skype screen sharing in that you can optionally control the mouse of the accessed computer and take over control of that computer, if they so allow it. It is also different in that you have to use a phone line to talk to the other user while using this application. So for those people who don't use Skype, this is by far the best alternative to screen sharing.
"Jackie and I really like this app. It's simple. It's clean. It works! And it's FREE!"
"CrossLoop is VNC without the admin panel and all the hassles that go with trying to make VNC work between two computers. CrossLoop works in the most simple fashion possible. I got CrossLoop working between my Mac and the Windows XP OS on my Mac under Parallels with no feedback loop issues and absolutely no hassles in getting it to work.
"If you haven't tried CrossLoop as a replacement for VNC, you don't know what you're missing."